FAQ
Frequently Asked Questions
Everything you need to know about BoostFlow
How do I place an order?
Choose your package, enter your public username or post URL, complete checkout securely. Setup starts within 0–24 hours of payment confirmation.
Do I need to share my password?
Never. We only need your public username or the URL of a public post, Reel, or video. Your password is never required.
Can I track my order?
Yes. After checkout you receive a confirmation email with a link to your order status page. You can also visit Track Order and enter your order number and email.
When does my promotion start?
Setup typically begins within 0–24 hours of payment confirmation. Delivery timing varies by package size, platform, and current demand.
Does my account need to be public?
Yes. Your profile or post must be set to public before and during the promotion. Private accounts cannot be promoted.
How do I claim my free bonus followers?
Orders of 1000+ Instagram followers automatically include +300 free followers. If your cart total is over €20, you'll see a bonus claim box at checkout to enter your username for +500 free followers.
What payment methods do you accept?
We accept all major credit and debit cards via Stripe, and PayPal. All transactions are SSL encrypted.
Can I get a refund?
Because this is a digital service that begins processing shortly after payment, refunds are subject to our Refund Policy. Contact support if you experience a genuine service issue.
How do I use my 10% discount code?
Enter code WELCOME10 at checkout. Valid for first orders only, one use per customer. 10% off your entire order.
Is BoostFlow safe to use?
We only need your public profile URL or username — never your password. Your account credentials are never at risk.
Is BoostFlow affiliated with Instagram or TikTok?
No. BoostFlow is an independent digital promotion service and is not affiliated with, endorsed by, or sponsored by Instagram, Meta, TikTok, YouTube, or Google.
What if my account was private during delivery?
If your content becomes private during the promotion window, delivery may pause. We are not responsible for interruptions caused by privacy setting changes.
Can I use the referral program?
Yes! After your first purchase, you receive a unique referral link. When a friend makes their first purchase using your link, you earn 200 free Instagram followers automatically.
Still have questions?
Contact Support →